Lifetime Exchange & Buyback Policy
Elvenya jewelry is crafted to be cherished for generations. To safeguard your investment and enable effortless upgrades as your style evolves, we provide transparent lifetime exchange and buyback privileges across our solid gold and certified fine diamond collections.
1. Lifetime Exchange Policy (VEV)
Under our Lifetime Exchange Scheme, your exchange credit is determined by the Elvenya Exchange Value (VEV) based on prevailing market rates:
| Component | Exchange Credit (VEV) | Valuation Standard |
|---|---|---|
| Solid Gold (14K / 18K) | 100% Value | Prevailing metal market rate based on net weight |
| Certified Fine Diamonds | 100% Value | Prevailing benchmark value for verified carat/cut |
| Gemstones | 90% Value | Prevailing market value |
Exchange credits may be applied toward any new creation of equal or greater value across our catalog or 3D Ring Builder.
2. Lifetime Buyback Policy (VBV)
If you prefer an outright monetary return after the 15-day return window has closed, our Lifetime Buyback Value (VBV) provides:
| Component | Buyback Payout (VBV) | Disbursement |
|---|---|---|
| Solid Gold (14K / 18K) | 100% Value | Direct Bank NEFT / Wire Transfer |
| Certified Fine Diamonds | 85% Value | Direct Bank NEFT / Wire Transfer |
| Gemstones | 70% Value | Direct Bank NEFT / Wire Transfer |
All buyback disbursements are transferred directly to the verified purchaser's bank account following laboratory authenticity testing.
Frequently Asked Exchange Questions
Do I need my original certificate for exchange or buyback?+
Can I exchange jewelry within the first 15 days?+
Ready to upgrade or request valuation?
Our Surat atelier valuation desk will provide an appraisal estimate within 24 hours.